NACAS Announces New Website, New Brand, and New Conferences
NACAS unveiled a new website with a complete rebrand, introducing not only a new look but...
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Central Conference 2017 Events
Featured Program
What’s Your CQ? Don’t Miss this Incredible Program!
, or CQ®, is a globally recognized way of assessing and improving effectiveness for culturally diverse situations. It’s rooted in rigorous, academic research conducted by scholars around the world. Leading organizations in business, education, government, and healthcare are adopting CQ as a key component of personnel development and competitive advantage.
On Tuesday, June 13th, The CQC (Cultural Intelligence Center) will deliver a highly engaging 2-hour presentation introducing the cultural intelligence research and model and its relevance to NACAS’ member institutions and business partners.
That afternoon, CQC will also facilitate a highly interactive 3-hour training seminar. The session will increase participant’s awareness of their own CQ and help them identify strategies for improving their CQ. Participants will receive the book Leading with Cultural Intelligence in advance, take the CQ Assessment prior to the training and receive a set of materials to aid in further developing their cultural intelligence. The purpose of the seminar is:
- a) To increase participants’ awareness of their own CQ strengths and weaknesses
- b) To develop participants’ understanding of cultural values and their influence on interactions with peers, colleagues and students and vendors and suppliers
- c) To provide participants with strategies for improving and leveraging their CQ to support their institution’s commitment to becoming more diverse and inclusive campus communities
Special Programs
NACAS Re-Branded
Sunday, 1 PM
Join us as the NACAS national office team reveals the new NACAS brand and shares the journey taken to adopt it.
Kelsey Harmon Finn, Erik Hansen
Your Food, Your Vote
Sunday, 2 PM
Learn about a retail dining strategy to improve student satisfaction by empowering them with options on their retail dining experience. Also learn how Anderson University modeled this strategy and improved student satisfaction and engagement. Finally, learn of Anderson University’s lessons learned from implementing this strategy.
Suahil Housholder, Janelle Craft
How the Independent Campus Store Collaborative Keeps Money on Campus and In Higher Education
Sunday, 3:15 PM
One of the main reasons institutions consider outsourcing their campus store to a corporate lease operator is the expectation that it will lead to increased revenue for the institution and lower costs for students. Citing economies of scale and group purchasing power, corporate lease operators often claim that their contribution to the bottom line will be greater than that of an independent store.
This is often not the reality. In this session, we’ll take a quick look at the history of the campus store and where we are today. And, we’ll cover our new alternative to leasing and independent operation, the indiCo Campus Store Collaborative.
Matt Portner, Robert Walton
Tell Us Your Story
Monday, 9 AM
Why do you need to become an expert in telling your story? In short, this session looks at how the Carroll University Campus Center and Department of Auxiliary Services took their assessment report and transformed it in to a compelling story for the greater campus community. Participants will be engaged to think about their diverse operations and how they may take what seems mundane and turn it in to a compelling story.
Tyler J. Ratkowski
The Kirkwood Hotel Pushes the Limits of Diverse Auxiliaries
Monday, 10 AM
Through presentation, question and answer, explore a remarkable story of what is sometimes called “intrepreneurship,” entrepreneurship within a larger organization. The Hotel at Kirkwood Center operates as a fully‐functional auxiliary service completely integrated with its primary role as a “teaching hotel.” The Hotel acts as a laboratory for 300+ students attending The Kirkwood Center for Hospitality Arts. One of four AAA 4‐ Diamond hotels in Iowa, it is owned and independently operated by Kirkwood Community College, one of the world’s leading two‐year colleges. Built without tax monies, required to be self‐sufficient, it provides a truly unique learning experience.
Lee Belfield
A Diverse Palate: Meeting the Needs of Our Cultural Student Organizations
Monday, 11 AM
At UMD, the Kirby Student Center and Dining Services are separate departments. Student organizations, especially ones tied to the Multicultural Center, were requesting more authentic cuisine as well as a less confusing event planning process for their campus-wide events. Kirby and Dining collaborated to clarify event policies, improve communication with student leaders, and offer a proactive service approach – all of which led to greater satisfaction from student leaders and event participants. Come learn how UMD created a successful program to support our multicultural organizations, and how you can adapt something similar for your campus.
Jeni Eltink, Dr. Corbin Smyth
Infusing Inclusivity in Auxiliary Services
Monday, 3:30 PM
The UW Oshkosh Division of Student Affairs started utilizing the Inclusive Excellence Toolkit approximately 8 years ago. The toolkit allows departments to assess their current inclusivity status in 17 different aspects of an organization. Departments then develop an Action Plan to improve. The toolkit will be shared in this presentation along with ways that inclusivity and diversity efforts have increased at UW Oshkosh. Participants will be asked to share ideas from their campuses and to brainstorm additional methods.
Jean Kwaterski
You Are the Magic!
Tuesday, 3:00 PM
Trying to use the latest app to engage your people and find it not working? It’s time to go old school and actually engage with them, human to human. One day while at work at Disney in 2003, I learned from a 4 year old boy named Alex that I had the ability to impact someone’s life and all it took was a smile and a positive attitude. This lesson has served to be the foundation for the way I live my life and is the foundation of ‘You are the MAGIC!’ Come with me to learn how to empower your people to make the difference, to go above and beyond, and to change the world.
Hans Weichhart
Target Field Tour
Wednesday, 9:00 AM
During our guided 90-minute tour to Target Field, we’ll see areas of the ballpark many guests normally don’t see. These spaces include the kitchens and concessions areas, the Herb Carneal Press Box, clubhouse, dugout, suite level, Metropolitan Club, Delta SKY360 Club, Budweiser Roof Deck, and Thompson Reuters Champions Club. We will be exposed to the art work, displays of memorabilia, environmental and sustainability features of Target Field, as well as Twins history.
Target Field Staff