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NACAS offers helpful information, tools, guides, and study groups to help exam takers prepare for testing day. Applicants are encouraged to access all preparatory resources to help master exam content areas, decrease test anxiety, and bond with other auxiliary professionals who are on the same path to certification.
The CASP program launched more than five years ago, and in that time industry practices have shifted. In order to stay current in the industry and uphold certification best practices, the Certification Commission has aligned the exam content to match the 2015 Work Analysis of our members. Effective February 2017, the following content is covered on the CASP exam:
Management
Leadership
Marketing, Communications and Business Relations
Student Services
Operational Areas: Food Services, Bookstores/Commercial Retail, Card Services, Physical Facilities, Automated vending
View the full summary of content changes here. For in-depth descriptions of these areas, read the Candidate Handbook, the 2017 Content Outline, and 2013 Study Guide. Additional study materials will become available in 2017.
The CAS standards for auxiliary services (Auxiliary Service Functional Areas or ASFA) provide some key information for those planning to take the CASP examination. Student development is one of the domains covered in the CASP exam. The CAS standards for ASFA’s provide an excellent source of information addressing student development and learning as these topics relate directly to auxiliary service operations.
CAS Standards, free for members: “The Role of Auxiliary Services Functional Areas”
Non-members may purchase the standards from the CAS website
This list is a concise yet detailed guide to informative Auxiliary Services Professional references and is intended for use as a study aid only. NACAS does not intend the list to imply endorsement of these specific references, nor are all of the test questions necessarily taken from these sources.
Winston, R. B., Jr., Creamer, D. G., Miller, T. K., & Associates. (2001). The professional student affairs administrator: Educator, leader, and manager. New York, NY: Brunner Routledge.