NACAS South Board of Directors
Biographies

NACAS South President

Sharon Boyd, CASP

Current Position: Associate Vice Chancellor – Business Services, University of North Carolina Wilmington

Years of Service in Higher Education: 26

University Responsibilities:

• UNCW One Card
• Campus Dining (Aramark)
• ATMs, Vending Services
• UNCW Bookstore, Campus Store and Café (Barnes & Noble)
• Licensing and Trademarks
• Parking and Transportation
• Printing Services
• Postal Services and Passports
• Access Management (electronic door access and security cameras)
• Warehouse, Surplus and Recycling
• University Sustainability Coordination
• Environmental Health & Safety
• Emergency Management
• Insurance and Loss Control
• Institutional Risk Management

NACAS Involvement:

• NACAS President-Elect (2016-2017)
• CASP Commission Vice Chair, 2013-2014
• CASP Commission Chair, 2014-2015

NACAS South President-Elect

Brett Jackson, CASP, CPA

Current Position: Assistant to the Vice President for Finance & Administration and Assistant Director of Auxiliary Services, University of Georgia

Years of Service in Higher Education: 12

University Responsibilities:

• Bookstore
• Bulldog Bucks Debit Card Program
• Food Services
• Parking & Transportation
• University Golf Course
• Vending Services
• Warehouse Rental Program

NACAS Involvement:

• Vice President for NACAS South (2016-2017)
• NACAS South presenter

Other university involvement:

• Assistant to the Vice President for Finance & Administration, working with Auxiliary Services, the Budget Division, Environmental Safety Division, Facilities Management Division, Human Resources, Office of University Architects, Office of Space Management, Real Estate, and University Business and Accounting Services.

Other Higher Ed involvement:

• Best Practice Submissions for SACUBO
• CBMI graduate

NACAS South Vice President

Glenn Loughridge

Current Position: Director of Campus Dining, Auburn University

Years of Service in Higher Ed: 5

University Responsibilities:

• Dining Services Contract Administrator
  • Supervises all Tiger Dining Services
  • Supervises all Tiger Catering Services
  • Supervises Operations of the Wellness Kitchen, including Athletics training meals
• Responsible for Operation and Oversight of the AU Community Garden

NACAS Involvement:

• Golf Tournament, NACAS South Conference (April 2014)

Other University Involvement:

• Developer of Auburn Food Brands
• Preceptor of Graduate Dietetics Intership Program
• End user/project initiator of Fisheries and Horticulture Department to study/develop an aquaponics system on AU campus
• Partner with College of Agriculture to use AU produced meats on campus
• Worked with dining contractor to create the first GFFS-Certified restaurant in the SEC
• Collaborated with sophomore Interior Design class to design and implement new interior for Village View dining hall

NACAS South Secretary

Sarah Nikirk

Current Position: Interim AVP, Auxiliary Services, University of Kentucky

Years of Service in Higher Education:

University Responsibilities:

NACAS Involvement:

NACAS South Treasurer

Donna Swarb, CASP

Current Position: Executive Director For Auxiliary Business Services & Campus Operations, University of Texas at Arlington

Years of Service in Higher Education: 20

Prior to that, 10 years in public accounting and municipal government finance.

University Responsibilities:

All budgeting and accounting aspects of the following auxiliaries:

• Dining
• Housing
• Campus Card
• University Center
• Performance Hall
• Event Arena
• Stadium
• Box Office
• Summer Camps
• Retail

Other University Involvement:

• Financial advisor to all departments reporting to the Vice President for Administration and Campus Operations

• Special projects for Vice President for Administration and Campus Operations

NACAS Southern Regional Representative

Connie Davis

Current Position: Director, Auxiliary Services, Southeastern Louisiana State University

Years of Service in Higher Education: 23

University Responsibilities:

• University Housing
• Dining Services (ARAMARK)
• University Bookstore and Textbook Rental Program (Follett Higher Education Group)
• The Document Source Print and Mail Center
• Campus Card Operations (Vending, ID Services, Debit Card Program, Departmental Copier Program, Door Access, and Security Camera System)
• Event and Conference Services (Student Union, University Center, and University-wide Facilities Rental)
• Non-Credit Programs; Community Music School
• Other Contracts – ATM, Cable, Beverage Sponsorship Agreement (Coke)
• Budgets, Financial Planning, and Marketing for Auxiliary Services

NACAS Involvement:

• NACAS South Secretary, Vice President, President Elect, President, and Past President (2009–2014)
• NACAS South Publication / Technology Coordinator 2007 – 2009
• NACAS National Awards Committee Chair
• NACAS South Audit Committee
• NACAS and NACAS South Mentor
• NACAS and NACAS South Program and Host Committee
• NACAS Conference Program Presenter

NACAS South Past President

Rich Steele, CASP

Current Position: Senior Director Auxiliary Services, Georgia Institute of Technology

Years of Service in Higher Education:  31

University Responsibilities:

• Student Center
• Academy of Medicine
• Bookstore
• Dining Services
• Childcare
• Vending
• Retail Stores
• Student Activities
• Campus Mail

NACAS Involvement:

• Program Committee (Chair), 2012 NACAS-Annual Conference
• NACAS South Vice President (2014-2015)
• NACAS South President-elect (2015-2016)
• NACAS South President (2016-2017)

Other Involvement:

• ACUI Board of Trustees
• ACUI National President (2008-2009)
• CAMEX 2015 Program Committee

NACAS South Conference Coordinator

Victoria Fowler

Current Position: Director of Marketing and Publications, Georgia College

Years of Service in Higher Education: 6

University Responsibilities:

• Develop marketing plans and strategies for campus clients
• Oversee all university publications
• Oversees campus design and printing services
• Manages the university’s licensing program

NACAS Involvement:

• Host Committee, 2012 NACAS Annual Conference, Atlanta, GA
• Program Presenter, 2013 NACAS Annual Conference, Anaheim, CA
• Program Presenter, 2014 NACAS South Conference, Clearwater, FL
• Contributing Author, College Services, Fall 2013
• NACAS South Conference Coordinator, 2014 – Present
• Program Presenter, 2016 NACAS South Conference, Orlando, FL

NACAS South Professional Development Coordinator

Rick Torres

Current Position: University Program Manager – Auxiliary Services, University of North Carolina at Charlotte

Years of Service in Higher Education:  6

Prior to that, 23 years’ experience in the utility service industry. Progressed through increasingly responsible roles in Customer Service, Operations, and lastly in Corporate Communications as the company’s Brand Manager.

University Responsibilities:

• Vending
• ATMs
• Reprographics

NACAS Involvement:

• Host Committee, 2013 NACAS South Annual Conference, Hilton Head, SC
• Program Presenter – 2015 NACAS South Annual Conference, Destin, FL
• NACAS South Professional Development Committee, 2015-Present
• Program Presenter – 2017 NACAS South Annual Conference, New Orleans, LA

NACAS South Membership Coordinator

Felecia Townsend

Current Position: Director of Business Services, Florida International University Auxiliary Services

Years of Service in Higher Education:  30 (20 years in the Office of Business Services). Felecia also competed in Division II women’s basketball at FIU.

University Responsibilities:

• Dining Services
• Catering
• Venue Reservations Center
• Student Copies and Prints
• Inventory

NACAS Involvement:

• NACAS Membership Committee – 2016
• NACAS Host Committee – 2015
• NACAS Inclusiveness Excellence Committee – 2011
• NACAS South Professional Development Committee – 2005, 2001
• NACAS South Secretary – 2002
• NACAS South Awards Committee – 2001
• NACAS Conference Planning Team – 2000
• NACAS South Membership Coordinator – 1999
• NACAS and NACAS South Volunteer
• NACAS and NACAS South Mentor
• NACAS Presenter

NACAS South Communications & Technology Coordinator

Norman Grizzell