Upcoming Events

Webinar: Planning and Implementing a Campus Bike Share
July 26 | 3:00 pm ET

Rebecca White, CAPP Director, UVA Parking & Transportation
Jonathan Monceaux, Assistant Director, Transportation Services, UVA Parking & Transportation
Julia Monteith, AICP, LEED AP BD + C, Senior Land Use Planner, UVA Office of the Architect
Bill Palmer, LEED AP, GIS Planner at the UVA Office of the Architect

The University of Virginia planned and implemented a bike share program that went live in 2015. This webinar will provide lessons learned in the planning process, system selection, station design and operations, the business model, marketing/communication, and data sets.

After this webinar, attendees can:
-Understand the planning effort that leads to a balanced bike share system
-Evaluate available technologies, design, and operations to find the best fit in their home environment
-Plan for the operational requirements of a system (staffing, rebalancing, maintenance)
-List possible business and marketing/communications plans along with the associated financial obligations of running a system
-Understand key performance indicators and interesting data sets of a successful system

Webinar: Is your Foodservice Department Prepared for an Emergency or Disaster?
August 30 | 3:00 pm ET

Jeff Rensel, Director, Operations & Events, Memorial Union, Arizona State University
Amy B. Lewis, MBA, Director of Marketing & Business Development, Kitchens To Go built by Carlin
Ralph H. Goldbeck AIA, Director, Kitchens To Go built by Carlin

What would you do if a major event interrupted daily operations? Are you and your facility prepared to survive and serve your campus population for an extended period? Business continuity planning is the practice of organizing how you will run your business when normal operating procedures are not possible. It's taking a snapshot of all functions your department performs and listing resources required to complete tasks and continue your mission. The session will focus on proactive planning to ensure campus foodservice operations are positioned to withstand the initial blow of a disaster and solutions available during response and recovery period.

On this webinar attendees will:
-Be able to cite the elements related to / relevant to disaster planning (Preparedness - Response - Recovery)
-Be able to assess their institution's business continuity plan
-Understand key resources to assist in emergency and disaster recovery efforts.

Webinar: Implementing a Student-Focused Campus Childcare Facility
September 6 | 2:00 pm ET

Ida Bauer, Director, Family Development Center, The University of Colorado Colorado Springs

Discuss the challenges of running a campus child care facility and some potential solutions. This will include possible funding sources to make care more affordable; meeting student needs while still considering the needs of a viable business; scheduling student employees; and managing a waitlist.

On this webinar, attendees will:
-List ways that campus centers are different from traditional centers
-Describe ways to make care more affordable
-Effectively Manage a wait list

Webinar: Building and Sustaining Service Excellence

Daniel (Danny) Armitage, Associate Vice President, Student Affairs, University of North Texas
Gina Vanacore, Executive Director of Housing & Residence Life, University of North Texas

As higher education has moved to performance-based funding, auxiliary services are being challenged to demonstrate impact on student retention and success. This program will discuss the relationship between business practices and student engagement theory. It will provide definitive models for using auxiliary services as a tool for student engagement, communication and retention. Specific areas of discussion will include dining, conference management, student unions, housing, and assessment. Participants will engage in creative exercises in rethinking how auxiliary services impacts student success!